SoundWaves Audio Video Interiors in Lakeland, FL Closed now

Reviews about SoundWaves Audio Video Interiors

• ★ ★ ☆ ☆ ☆

  November 04, 2019, by Bill H
  Originally had set up an appointment at 2pm - 4pm which was fine with me. They called the day before at 4pm needing to change it to in the morning. I said sure, I'll be up from 8a.m. on, but I have a meeting at 10:30a.m. The service manager said we'll be there at 10a.m. After I hung up I realized that was going to be a 30minute service call. Not good. Called them right back, got their voicemail and cancelled appointment then told him to call me and reset the appointment. No phone call, but the service guy showed up at 8a.m. Kind of a bad way to schedule appointments when you don't even know when they will be coming. No fault of the service tech, he did a very good job setting up my equipment. Felt like I was getting jerked around. Probably will use someone else next time.